Head of Customer Services Department, Group Insurance Department (AVP to VP)

Company Name: Guardian Life Insurance Limited


Roles & Responsibilities:

  • Formulate, Plan and implement a distinctive business strategy to achieve business goals and companys long-term sustainability.
  • Maintaining and developing relations with existing customers via meetings, telephone calls and email.
  • Keeping constant contact with different corporate companies regarding companys product/services and sending different offer letter.
  • Maintain and develop existing and new customers through appropriate propositions and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
  • Contribute marketing, sales information and recommendation to strategic plan and execute successfully.
  • Review, monitor and report on market and competitor activities and take necessary measures to revise Guardian Life Insurances plans if required to protect and aggressively grow market share.
  • The incumbent should be self motivated and fulfill the companys goal.
  • Any other task assigned by the Line Manager/Management.

Educational Qualification:

  • Master of Business Administration (MBA)
  • Master or Bachelors degree from a well reputed university major in Marketing, Finance, English, or related field
  • Training/Trade Course: Customer Relationship Management (CRM),Customer Services,Negotions Skills

Work Experience:

  • 4 to 5 year(s)

Others Requirements:

  • Minimum five years experience preferably from Financial Services industry.
  • Willingness to develop a career in the Life Insurance industry.

Others Benefit:

T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity. Lunch Facilities: Partially Subsidize. Salary Review: Yearly, Festival Bonus: 2(Yearly)

 

Source: BDJOBS

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