Company Name: Panache Holdings
Roles & Responsibilities:
- Schedule and follow up on all initial appointments with new members including Fitness Consults
- Implement and adhere to lead tracking system
- Accurately input all leads, prospects and new members in management software system (including all contact information and necessary billing information)
- Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete.
- Achieve or exceed ancillary service goals:
- Provide information and benefits regarding Personal Training Programs (other ancillary services may be applicable depending on location)
- Effectively utilize Fitness Manager, Personal Trainers to assist in the needs assessment and sales process of Prospect/Member
- Follow-up and customer service with prospects/members:
- Follow SOP regarding new member follow up
- Follow up with prospects/members and ensure all appointments are scheduled
- Assist in resolving member concerns
Educational Qualification:
- HSC, A Level
Work Experience:
- At least 1 year(s)
Others Requirements:
- Age 18 to 35 years
Others Benefit:
As per company policy