Company Name: Link3 Technologies Limited
Roles & Responsibilities:
- Deployment & Administration of Active Directory / Exchange /SCVMM/ SCDPM/ SCSM.
- Troubleshoot AD and Exchange Server and deliver optimal solution to a problem.
- Administrating Exchange 2016 EAC with mail flow problems & remediations.
- Microsoft Active Directory & Microsoft Exchange including Exchange mail stores.
- Maintaining hardware & services in the Data Centre.
- Managing Active Directory and Application, File & Print servers.
- Managing capability of NAS.
- Installing and/or upgrading operating system, application software, service packs, patches, and security updates.
- Creating & administering Users/Groups, Group policy, Permissions and access rights, DNS & DFS.
- Management of all operating systems, applications and end-user software supported by the team.
- Developing, documenting, and maintaining policies and procedures for system administration.
- Providing Server & PC support to end users within the organization.
- Resolving issues within the agreed SLA and providing root cause analysis where necessary.
- Providing support to domain joined desktops & laptops,printers and peripherals in a multi user environment.
Educational Qualification:
- Bachelor of Science (BSc) in CSE,EEE
- Knowledge of Data Centre infrastructure, architecture and service provisioning.
- Working experience in a Microsoft Partner company would be an added advantage
- Professional Certifications: MCSE(Preferred), MCSA(Required)
Work Experience:
- 2 to 5 year(s)
Others Requirements:
- Must have strong troubleshooting skills in Exchange and Active Directory.
- Excellent verbal and written communication skill.
- Should have good problem-solving skills.
- Good time management and troubleshooting skills.
- Good response rate for customer related queries provides a solution to it thereby demanding good Customer Service skills.
Others Benefit:
Mobile bill, Tour allowance, Provident fund, Weekly 2 holidays, Insurance, Salary Review: Yearly, Festival Bonus: 2