Trainee Support Engineer

Company Name: Hosting Bangladesh


Roles & Responsibilities:

  • WordPress: Basic knowledge of WordPress, Plugins and Themes.
  • Knowledge of DNS and SSL.
  • You understand the usage of file systems and the tools for remotely managing web content on a web or file server.
  • Basic knowledge of Linux Command Line.
  • You have previous experience with online Chat and/or instant messaging tools.
  • You have previously worked with customers via phone support.

Educational Qualification:

  • Bachelor in Engineering (BEngg)
  • Skills Required: Agile methodology

Work Experience:

  

Others Requirements:

  • Age 20 to 30 years
  • Only males are allowed to apply
  • Thorough knowledge of local ISP and their practices, network operations, computer systems and their management in order to provide continued and effective operational support.
  • Working knowledge of web languages, web design, graphics, multimedia and browsers is also required. Knowledge of telecommunications, computer security policies, management advisory services, equipment and software acquisition procedures required.
  • Have a thorough knowledge on LAN?s and WAN?s, common software, backup and networking.
  • Techniques for explaining technical concepts and procedures to non-technical users.
  • The applicants should have experience in the following business area(s): Computer Hardware/ Network Companies, Domain and Hosting, Software Companies, IT Enabled Service

Others Benefit:

Performance bonus, Over time allowance, Festival Bonus: 2

 

Source: Linkedin

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