Company Name: The City Bank Limited

Roles & Responsibilities:

• Effectively manage merchant on boarding process
• Monitor to reduce the merchant onboarding return ratio
• Initiate deferral document approval for high value merchant category
• Maintain collection database on deferral document
• Process merchant complaints and conciliate disputes that meet the dispute processing procedures
• Resolve complaints accurately and in a timely manner

Educational Qualification:

• 4 years of Graduation or Masters in any discipline from a reputed university.

Work Experience:

• At least 2 year(s)

Others Requirements:

• Minimum 2 years of relevant work experience in any reputed financial company or commercial bank
• In-depth knowledge on data analysis, credit card market, banking rules & regulations

Others Benefit:

 

Source: bdjobs