Executive - Corporate support

Company Name: Business Network


Roles & Responsibilities:

  • 24/7 roster duty of monitoring NOC and customer care.
  • Configure and troubleshoot Cisco, Mikrotik, Huawei Router, switch and other network devices.
  • Give coustomer support both physically and over the phone.
  • Maintain good relation with client.
  • Configure MPLS/IPSec/GRE VPN.
  • Configure L3/L2Tunnel in Miktrotik.
  • Configure and troubleshoot routing protocols (BGP, OSPF).

Educational Qualification:

  • Bachelor of Science (BSc) in CSE, EEE, IT or other relevant subject
  • Preferred Professional Certification: CCNA,MTCNA,HCIA

Work Experience:

  • At most 2 year(s)
  • The applicants should have experience in the following area(s):

    Others Requirements:

    • Age at most 30 years
    • Both males and females are allowed to apply
    • Strong knowledge in computer HW, Operating system & networks
    • Network troubleshooting using various tools
    • Strong understanding of network layer & protocols, LAN, WAN and related configurations
    • Ability to face new technology challenges.
    • Able to work in adverse situation.
    • Must be fluent in speaking, writing in English.
    • Must be very good in email writing and communication over telephone.
    • Must be customer centric attitude.
    • Strong communication skill (both verbal and written)
    • Interpersonal skills to interact with customers and team members.
    • Organizational skills to balance and prioritize work.
    • Ability to work independently and as part of a team.
    • Willingness to enhance existing skill set.
    • willing to work in roster shift (DAY/EVENING/NIGHT).

    Others Benefit:

    Provident fund Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2

     

    Source: bdjobs

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