Consultant, Relationship Management

Company Name: Enroute International Limited


Roles & Responsibilities:

  • Program Visibility & Staff Training - Marketing collateral production including ATM Posters, Welcome Packs, SMS text messages and E-mailers for distribution amongst bank staff and branches/ATM centers. Training of concerned account opening officers on activation offers and customer talk-offs on incentives for early spend at retail outlets/online would also be required. Staff will also need to be trained on the importance of proper customer data collection.
  • Usage Campaign : Plan, drive & execute usage campaign specific to set of customer or national campaign & help local office to drive the success of these campaigns.
  • Product launch : Plan, drive & execute product launch at specific set of customers & help customers & local office to ensure effective launch
  • Customer Data Management - Ensure all data related to the Card Business of the designated Banks are regularly updated, monitored and analyzed for required measures.
  • Customer Communication - Coordinate with staff to develop SMS text messages, Emailer content, FAQs on campaign/product launches and other communication channels to promote different offers time to time. Welcoming calling supervision may also be required depending on the banks capabilities.
  • Reporting - MIS trackers on early activation rates for ATM and Point of Sale will need to be filled out and provided to company on a regular frequency.

Educational Qualification:

  • Minimum Graduates in any discipline can apply

Work Experience:

  • 3 to 4 year(s)
  • The applicants should have experience in the following area(s):
    Co

    Others Requirements:

    • Candidate having experience to handle multiple customers/ banks at previous jobs will be given preference
    • Candidate having experience in marketing specifically campaign development, product packaging will be considered as added experience.

    Others Benefit:

     

    Source: bdjobs

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