Company Name: Karnaphuli Group

Roles & Responsibilities:

• Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
• Should have sound technical knowledge for troubleshooting passenger car.
• Making sure the customer database is correctly segmented for targeted marketing activities.
• Can prepare job card in ERP system.
• Can prepare estimate for Electromechanical job.
• Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
• Have the ability to work in pressurized situation.
• Able to fulfill or achieve the set target or any challenging task by management.
• Frequent outdoor visit to corporate customer is a mandatory task.
• Need to maintain greetings, smile and thanks (GST) to the interacting customers.
• Must be fluent in writing and verbal English.
• Should have good interpersonal skill.

Educational Qualification:

• Bachelor of Science (BSc)

Work Experience:

• 2 to 5 year(s)
• The applicants should have experience in the following area(s):
  Au

  Others Requirements:

  Should have capabilities to handle customer issues independently

  Others Benefit:

  As per company rules.

   

  Source: Bdjob