Company Name: United Nations World Food Programme
Roles & Responsibilities:
- Focus on delivering value for business partners and clients using select digital solutions
- Support business owners and product owners to ensure each solution meets a specific need
- Engage with business partners to find opportunities for improvements in processes and digital solutions
- Support the implementation of cooperate solutions and non-cooperate ones
- Support analysing build vs buying a solution when a business need arises
- Provide early life support for newly implemented solutions including but not limited to the field
- Act as the 2nd line of support for technical issues in digital tools/solutions used by programme and operations
- Consult with peers and management on the newest technology and its implications to programme and operational activities
- Train end users on delivered tools to ensure knowledge handover to relevant business teams
- Prepare project documentation such as user guides and flowchart
- Liaise with the product management and service support teams to ensure service support levels are maintained
- Evaluate, test, and recommend new opportunities for enhancing digital solutions in CO
- Demonstrated progress on delivery of corporate solutions with tracking of activities as per CO digital roadmap
- Product artifacts like training guides, and related data tools as required
- Data visualization and reports.
Educational Qualification:
- Masters degree in computer science, Information Systems, software engineering or any other related field
Work Experience:
- At least 8 year(s)
Others Requirements:
- Analysis and re-design of business processes or applications;
- Working with teams and team processes;
- Implementation of IT systems or data solutions preferably in the humanitarian sector.
Others Benefit:
As per company rules.