Company Name: MY Outsourcing Ltd.
Roles & Responsibilities:
- N/A
Educational Qualification:
- Bachelor of Business Administration (BBA)
- Graduate in any discipline from a renowned University.
- Renowned private university graduates are preferable.
- Skills Required: Telecommunication Service
Work Experience:
- 2 to 3 year(s)
- The applicants should have experience in the following area(s):
CaOthers Requirements:
- Experience in telecommunication and bank call center is preferable
- Should have experience to work as a team leader or supervisor in any call center for 6 months to 1 year minimum is a must
- Good grab in excel is mandatory
- Excellent communication skill and demonstrate good listening skills
- Self motivated and willing to work for longer period and any time in the day
- Confident to take challenge and fulfill kpi
- Flexibility to work till late and over night shifting minimum 3 days a week
- Must have good communication skill in bangla and english with proper accent
- Good computer skill is required with good typing skill
- Good reading and writing skill in both bangla and english
- Applicants have to be smart, energetic and good communication skill
- Must be smart enough to handle any difficult situation that may rise during maintaining a team
- Excellent Communication skill with customers
- Sense of responsibility and Achieve the targets
- Analytic skill and working ability for team development
- Quality assure of the team regarding their daily task and call
- Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
- Good command in Microsoft office and CRM software specially excel for daily reporting
- Developed competencies required for service oriented and result focus.
Others Benefit:
Free Training will be provided to the eligible candidates Others as per company policy
Source: Bdjob