Call Center Team Leader

Company Name: MY Outsourcing Ltd.


Roles & Responsibilities:

  • Excellent Communication skill with customers in appropriate accent
  • Sense of responsibility and Achieve the daily target
  • Analytic skill and working ability for team development
  • Good command in Microsoft office specially excel for daily reporting
  • Developed competencies required for service oriented and result focus
  • Can be roaster duty

Educational Qualification:

  • Graduate in any discipline

Work Experience:

  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Ca

    Others Requirements:

    • Excellent Communication skill to interact with customers and demonstrate good listening skills
    • Self motivated and Willing to work for longer period and any time in the day
    • Confident to take challenge and fulfill KPI
    • Flexibility to work till late and night shifting
    • Must have Good communication skill in Bangla and English with proper accent
    • Good computer skill is required with good typing skill
    • Good reading and writing skill in both Bangla and English
    • Applicants have to be Smart, energetic and good communication skill
    • Must be smart enough to handle any difficult situation that may rise during maintaining a teams
    • Knowledge about social media maintenance would be appreciable

    Others Benefit:

    Free training would be provided As per company policy

     

    Source: Bdjob

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