Company Name: Scholars Zone
Roles & Responsibilities:
- Answer incoming telephone calls, assist callers, take messages and provide information.
- Welcomes guest by greeting, answering questions, responding to requests.
- Cooperate with the employees of all departments.
- Update and maintain information and program tracking.
- Keep a record of staff movements.
- Keep a record of visitors with name, address & contact number
- Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.
- Maintain appointment diary.
- Receiving customer queries and forwarding to the concern department.
Educational Qualification:
- Bachelor degree in any discipline
- English Medium (Will be given preference)
Work Experience:
- Not Mandatory
Others Requirements:
- Customer Service, Tele-Marketing
- Should be able to handle visitors in a proper and polite manner.
- Excellent written & verbal communication skills in both English & Bengali languages.
- Problem-solving mindset
- Commitment to continuous learning
- Provide product information to the customer
- High on energy and enthusiasm to ensure the quality of service to our customers
- Develop and maintain a close relationship with both existing and potential customers.
- Reporting day to day activities to the concerned authority.
Others Benefit:
Mobile bill, Performance bonus Salary Review: Yearly Festival Bonus: 2 As per company policy