Company Name: MY Outsourcing Ltd

Roles & Responsibilities:

• Excellent Communication skill with customers
• Sense of responsibility and Achieve the daily target
• Analytic skill and working ability for team development
• Quality assure of the team regarding their daily task and call
• Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
• Good command in Microsoft office and CRM software and specially excel for daily reporting
• Developed competencies required for service oriented and result focus
• Efficient to fulfill tasks by dateline
• listen to calls in regular basis and maintain quality of the service

Educational Qualification:

• Graduate in any discipline.

Work Experience:

• 2 to 3 year(s)
• The applicants should have experience in the following area(s):
  Ca

  Others Requirements:

  • Self motivated and Willing to work for longer period and any time in the day
  • Confident to take challenge and fulfill KPI
  • Flexibility to work till late and over night shifting minimum 3 days a week
  • Must have Good communication skill in Bangla and English with proper accent
  • Good computer skill is required with good typing skill
  • Good reading and writing skill in both Bangla and English
  • Applicants have to be Smart, energetic and good communication skill
  • Must be smart enough to handle any difficult situation that may rise during maintaining a team
  • should have experience to work as a team leader or supervisor in any call center
  • experience in telecommunication and bank call center is preferable7

  Others Benefit:

  Free Training will be provided to the eligible candidates Others as per company policy

   

  Source: Bdjob