Company Name: Ena Transport Pvt. Ltd
Roles & Responsibilities:
- Ensuring all Drivers, Supervisor, Ticket Sales Executives are working effectively and efficiently to ensure smooth operations.
- Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, and other operations related functions
- Communicating effectively with passengers and responding to their requirements
- Responsible to handle the accident cases with concerned department.
- Liaison with related department i.e. police, local authorities etc.
- Tracks and maintains employee attendance system, processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms.
- Ensures drivers have the daily documentation necessary to complete their routes.
- Hires, trains, develops, monitors, and evaluates staff. Reviews and recommends personnel actions for approval.
- Any other task assigned by the Management.
Educational Qualification:
- Minimum H.S.C
Work Experience:
- At least 05 years
Others Requirements:
- Detailed knowledge of the routes, fares, facilities, policies, procedures, etc. and knowledge of other transport company within the Country..
- Detailed knowledge of passengers transportation services regulations and practices. .
- Managerial skills necessary to plan, manage, and coordinate the diverse transportation, maintenance and administrative activities.
- Strong oral and written communication skills.
- Strong organizational and interpersonal skills.
- Strong customer service skills.
- Ability to analyze problems, identifies alternative solutions, project consequences of proposed actions, and implements recommendations in support of Authority and departmental goals.
- Ability to establish and maintain effective working relationships.
- Emergency circumstances require 24-hour availability.
- Required to travel to various locations.
- Experience person will get preference
- Leadership capability is a must.
- Should be driven, proactive, innovative and energetic.
- Good communication skills.
- Strong communication & Interpersonal skills.
- Good Computer Skills.
Others Benefit:
Accommodation free, As per company policy