Company Name: Uttara Motors Ltd
Roles & Responsibilities:
- Maintain computer systems and make sure that all departments IT related devices are functioning properly.
- Provide technical support and resolve hardware/software problems (pc, laptop, printer, barcode scanner, UPS/IPS, etc.)
- Administer network and data security including directory, group policy, firewalls, virus protection, and email security.
- Provide support to all users of Head Office/ Site Office/ remotely working staff in terms of ERP, applications, IT tools, Company IT hardware, etc.
- Maintain IT stock information.
- Assist to Planning & Organizing Network Infrastructure.
- Check all LAN, WAN, Wi-Fi systems, IP Telephony, Video conferencing systems.
- Install antivirus and other necessary software on user Desktop/Laptop.
- Microsoft Office365 configuration on user Desktop/Laptop/Mobile, Microsoft Teams / One-Drive Support, etc.
- Provide training to the employees in using computers and help them understand the configuration of the systems.
- Troubleshooting of Computer Hardware & Network device.
- Receive complain and guide the user to solve the problem over phone/visit.
- Maintain the IT security system.
- Prepare weekly & monthly report on IT overall system related incident to Head of IT
- Any other task as assigned by the authority and management of UGC.
Educational Qualification:
- Bachelor of Science (BSc) in Computer Science
- B.Sc. / Diploma in Computer Science / Computer Science & Engineering (CSE) from Reputed University.
Work Experience:
- At least 3 year(s)
Others Requirements:
- 3-4 years in Network Engineer/ Network Administrator, System Engineer (Computer Network & System), IT System Management, Hardware, etc.
- Age 25 to 35 year(s)
- Highly proficient and up to date with computer applications and online tools e.g. latest Microsoft suite of products.
- Excellent organizational, planning, and prioritization skills, detail-oriented.
- Excellent communication & interpersonal skills (English written and verbal), good team player.
- Must have strong and clear concept on IT Technologies.
- Professional accomplishments that reflect patience, self-motivation, initiative, independence and ability
Others Benefit:
As per company rules.