Company Name: Amber IT Ltd

Roles & Responsibilities:

• Knowledge about client support (ISP infrastructure,Router,switch)
• Have sound knowledge of all kinds of Optical Fiber related task.
• Splicing fiber cable for large cable transfers
• Graphical Design for Cable maintenance, Connection testing.
• Serve as a technical resource for staff on all fiber related areas and technical procedures. Be available for any on call emergency coverage for fiber restoration year-round.
• Must have a good understanding of the technologies and standards.
• Must be able to differentiate Fiber color codes.
• Proficient in the operation of all related fiber tools and equipment.
• Excellent customer presentation and service skills.
• Ability to work in a dynamic fast paced environment.
• Ability to work well under pressure and deadline environments.
• Ability to translate highly technical information to end user customers and staff.
• Ability to communicate with other staff.
• Ability to handle on-call responsibilities.
• Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc. Report any and all defects to the Higher Key.
• Participate in on-call rotation schedule for nights and weekends.
• Perform other duties and responsibilities as required and assigned.
• Work outdoors in all kinds of weather and at all times of the day or night
• Work performed near power lines and electricity.
• Prepare reports by analyzing and summarizing information.
• Coordinate with network operation team to ensure rollout plan and service delivery.
• Manage field operation team and report to line Manager.

Educational Qualification:

• Diploma in Engineering, Bachelor of Science (BSc)

Work Experience:

• At most 1 year(s)
• The applicants should have experience in the following area(s):

  Others Requirements:

  • Handling Customer Complain & Ensure Customer Satisfaction
  • Adaptability with different environment.
  • Extensive traveling mind set
  • Working experience on GPON/EPON/P2P network.
  • Sound knowledge on Transmission network and FTTX technology.
  • Basic understanding of optical fiber testing, and test instruments.
  • High level of experiences in fiber optic transmission.
  • Basic IP networking knowledge.
  • Good communication skill and team work.
  • Able to manage field operation team.
  • Company Information

  Others Benefit:

  Mobile bill, Gratuity Salary Review: Yearly Festival Bonus: 2 Earned leave benefits

   

  Source: Bdjob