Company Name: Talent Centric Limited
Roles & Responsibilities:
- Keep liaison in an effective manner with upper management to develop strategic operations goals.
- Monitor and keep the management updated mostly for following areas; "Business Development & Field Marketing", "Head Hunting" & "Payroll Management".
- Assist in developing long term plans to achieve the goals and objectives which are already set.
- Manage companys commercial operations and various expenses and budget.
- Monitoring operational performance of both internal and external services that we provide.
- Ensure development of SOPs for different operations to ensure quality BPO services.
- Identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, service enhancement of Talent Centric.
- Undertake field marketing activity and organize creative campaigns and promotional events that can make a difference in the service quality we provide.
- Initiate different business development strategies, meet with clients face to face or online to foster and develop relationships with clients.
- Keep track of recruiting metrics based on client companies requirement.
- Ensure proper assessment is done during recruitment to ensure quality service.
- Report on relevant operational performance and suggest improvements.
- Undertake project planning including scoping, staffing, and forecasting, ensuring consistency in experience and operational capacity to meet client expectations.
- Contribute to the development and implementation of new service lines to increase top line revenue and expand experience for clients.
Educational Qualification:
- BBA/MBA in any discipline from reputed university.
- Preferable major subjects are; Human Resource Management/General Management/Marketing.
Work Experience:
- 3 to 5 year(s)
Others Requirements:
- 3 to 5 years of proven experience in operational position or similar role.
- Familiarity with all business functions including HR, and Payroll Business Development/Marketing
- Candidates with experience in BPO company will get preference.
- Additional Requirements (Knowledge, Skills & Abilities):
- Excellent team management and coordination skills.
- Excellent written and verbal communication skills especially in English.
- Ability to report and present business solutions in most effective way.
- Scalability of internal operations to support growth.
- Ability to measure of BPO project performance and ensure improvements.
- Scalability of internal operations to support growth.
Others Benefit:
As per company rules.