Case Management Team Leader

Company Name: Terre des hommes - Cox's Bazar


Roles & Responsibilities:

  • Development and supervision of a case management response for refugee children in need of protection in target locations
  • Ensure the CP case management system implemented by Tdh field teams is consistent with and aligned with the Bangladeshi CP system and adheres to the main inter-agency standardized operating procedures and tools (CPMS, CM guidance)
  • Support in planning and organizing an initial capacity building plan on case management & social work for case and welfare workers and ensure that the plan is revised on regular basis to include refresher trainings and workshops
  • Provide on-the-job mentoring and technical guidance on activities/cases to the caseworkers in all the project locations
  • With the Case Management Project Manager, ensure the establishment and implementation of work plans, setting clear targets and activity plans per projects sites
  • Ensure that case workers thoroughly follow the case management steps ensuring that each step is properly implemented and documented in the childs file.
  • Make sure that for each case, consent is sought, confidentiality is ensured, individual childs care plan is implemented and followed-up on regular basis and referrals are made timely and in a quality manner
  • Map on-site and external specialized services for children and make sure that the pathway document is updated on regular basis to facilitate its access by children and their family members
  • Ensure activities are monitored correctly: data is collected systematically. Check data and ensure that it is logically presented to the Education Supervisor
  • Prepare inputs to reports, according to the project document (monthly reports, quarterly reports, donor reports, final report)
  • Ensure appropriate information management protocol is in place, particularly in terms of confidentiality of data (including, data base)
  • Ensure regular communication with the line manager on activities updates, achievements and challenges via meetings, reports and ad hoc communication upon request and needs
  • Participate in field assessment whenever requested by the line manager

Educational Qualification:

  • Professional diploma or University degree in Social Work, Sociology and Human Rights.

Work Experience:

  • At least 2 year(s)

Others Requirements:

  • Both males and females are allowed to apply
  • At least 2 years experience working with children in need of Protection
  • Correct IT knowledge (Microsoft Office, Internet, Excel)
  • Previous experience with a child protection organisation is desirable
  • Very good knowledge of key child protection issues and best practices
  • Very good knowledge of the child protection system in Bangladesh
  • Skills :
  • This position requires the control of basic personnel, social and leadership skills, as well as technical, organizational and methodological competences.
  • Required qualities: proactive, autonomous, rigorous, organized, good communication and interpersonal skills.
  • Languages:
  • Fluent in English and Bangla

Others Benefit:

As per company policy

 

Source: Bdjobs

Got a question?send us an email or call us at +880 1773-440094