Company Name: Seagull Hotels Ltd.-A Five Star Deluxe Hotel
Roles & Responsibilities:
- Work with the Hotel Sales &Marketing team to agree their individual marketing & sales plans.
- Establish reporting processes to monitor activity and outputs of sales and marketing actions.
- Monitor budgeted spend of regional activity.
- Plan and execute marketing activity.
- Development of on-line sales and marketing activity through our own web sites and associated social media channels.
- Build Seagull Hotels Ltd customer and travel trade regional databases to facilitate direct marketing activity.
- Manage third party agencies undertaking sales and marketing activity.
- Work with to monitor and support Hotel teams in delivering their sales and marketing plans.
- Build sales and marketing plans for new projects.
- Develop customer relation plans.
- Provide routine reporting on site activity.
- Build direct relationships with the corporate clients.
- Develop the annual marketing plan according to business and communication objectives and results.
- Develop profitable promotions.
- Develop & implement job duties & responsibilities of marketing team.
- Plan & execute customer retention policies.
- Develop SOP for the marketing plan.
- Target effective market segments with heavy emphasis on proactive solicitation and generate business scope.
- Partner with corporate counterpart to effectively manage the business opportunity.
- Respond to incoming sales opportunities for the property.
- Identify and qualify new business client to achieve personal revenue goals.
- Focus efforts on existing corporate accounts with significant potential sales revenue.
- Design, develop and sell creative promotional packages.
- Maximize revenue by up selling packages.
- Understand the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Choose the best opportunities for Seagull Hotels Ltd based on market conditions and needs.
- Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Create, develop and market key events for the hotel, especially during key business periods.
- Communicate effectively, to target markets, the amenities and benefits of the Hotel, including Hotel refurbishments, food and beverage provisions, conference, banqueting and events.
- Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel.
- Respond to media enquiry when approached for comments and/or reports.
- Develop and own promotional activities, marketing channels and the production of marketing materials for specific events.
- Communicate with internal Event Management on all aspects of specific event and promotion.
- Identify and maintain a general database of potential sponsors for all events and target specific ones related to each event separately.
- Negotiate and handle with potential sponsors and ultimately close advantageous arrangements.
- Socialize and meet with potential sponsors and clients.
- Formulate all correspondence related to the sponsorship proposals, negotiations and others.
- Handling events with the concerned departments within the Hotel to make sure that all branding for sponsors is as agreed in contracts.
- Implement Public Relation campaigns to celebrate successes and awards and the promotion of products.
- Develop advertisement plan through proper market analysis and make them real effective visual through Social Media, Billboard, Prominent Newspaper and Magazine.
- Handle complex business with significant revenue potential as well as significant customer expectations.
- Build and strengthens relationships with existing and new customers to enable future bookings.
- Develop relationships within community to strengthen and expand customer base for sales opportunities.
- Support brands Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provide excellent customer service in order to grow share of the account.
- Execute brands Customer Service Standards and propertys Brand Standards.
- Participate in and practices daily service basics of the brand.
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Seagull Hotels Ltd.
- Gain understanding of the propertys primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution.
Educational Qualification:
- Master of Business Administration (MBA) in Marketing/Masters of English from a very reputed university.
Work Experience:
- At least 12 year(s)
Others Requirements:
- Both males and females are allowed to apply
- Ability to work under pressure & time management skill is required.
- Constructively work within a team in a spirit of productive co-operation.
- Excellent proficiency in Microsoft Office Suite especially with MS Excel, MS Word & Power Point.
- Good computer, presentation and relationship management skills.
- Excellent verbal and written communication skills both in Bengali & English.
Others Benefit:
Mobile bill Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2(Yearly) Incentive Bonus (Yearly)